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Cisco
provides a rich portfolio of voice, video, mobility,
and IP communications solutions designed to
facilitate efficient and effective interaction,
while providing the foundation for a collaborative
workforce
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IP
Telephony
Run voice, data, and video communications over a single,
converged network. Includes call-processing software,
telephones, and endpoint devices.
Unified
Communications Applications
Streamline
business processes by integrating solutions for messaging,
conferencing, and unified communications clients to improve
communication, mobility, and collaboration. Featured
products include.
Customer Contact
Skills-based
contact routing, voice self-service, computer telephony
integration (CTI), and multi-channel contact management help
you improve your call center abilities. Featured products
include.
Voice
Network Management
These
tools are designed to improve productivity and reduce total
cost of ownership through automation, integration and
simplification. Featured products include.
Communications Infrastructure
Routing,
switching, and other infrastructure products include voice
gateways, switches with inline power, and voice servers for
media processing software. Featured products include.
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